The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
 
Performs customer service functions by providing information and technical assistance to citizens, property owners, land developers, contractors, architects, appraisers, planners, Town staff members, or other individuals/agencies regarding, building permits, Business Tax Receipt, procedures, forms, fees, or other issues; responds to routine questions or complaints; researches problems and initiates problem resolution. Assists with online submittal process to facilitate processing of applications and scheduling of inspections; prepares and scans documents and plans for imaging.
 
Receives and reviews,  with in depth knowledge: permit applications, permit checklists, various forms, reports, correspondence, sign permits, revised plans, review comments, map requests, escrow account balances, site plans, engineering plans, architectural drawings, elevations, surveys, drainage statements, maps, zoning maps, land use maps, code amendments, codes, ordinances, regulations, policies, procedures, software user guides, manuals, reference materials, or other documentation; completes, processes, forwards or retains as appropriate.
 
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections, if needed. Utilizes online permitting systems, electronic filing systems, project managing systems, document creation systems, and the Microsoft office suite and others used in the department; generates queries and publishes reports from each software, when applicable. coordinates service/repair activities as needed; geographical information system (GIS), imaging, e-mail, Internet, or other computer programs; performs basic maintenance of computer system and office equipment, coordinates service/repair activities as needed.
 
Answers incoming telephone calls; provides information and assistance; records/relays messages or directs calls to appropriate personnel; retrieves messages from voice mail; initiates and returns calls as necessary; maintains contact with inspectors or other field personnel.
 
Reviews inspection documents, surveys, Federal Emergency Management Agency (FEMA) forms, or other documentation associated with issuance of Certificates of Occupancy. Prepares and prints Certificates of Occupancy (CO) and Certificates of Completion (CC).
 
Maintain electronic permitting system of work activities and documentation of Building records; archives construction permits. Assists customers, other department employees and inspectors in locating plans. Ensures that activities involving retention of records, purging of records, and destruction of records are conducted in accordance with applicable county, state, and federal statutes.
 
Coordinates land file information to assist in keeping all GIS maps current. manages data in GIS system database; creates and updates zoning maps, land use maps, aerial maps, and custom maps; receives and processes requests for various maps. Applies addresses to all new parcels in Town; conducts site inspections to maintain accuracy of addressing in land file; assists developers and the public with their addressing needs; processes street name requests from developers.
 
Calculates and collects impact fees, fire rescue fees, or other departmental fees; records transactions. Withdraws money from escrow accounts for permit fees, fire rescue fees, failed inspections, revisions, or impact fees; invoices statements.
 
General understanding of electronic/digital signature and proper verification process.
 
Acts as a liaison with architects and engineers, often educating with an evolving technological process.
 
Follows safety procedures and monitors work environment to ensure safety of employees and other individuals.
 
Interprets/applies Town business registration requirements, state business registration statutes, processes business and maintains Out of Town Contractor/Business Information.
 
Maintains inventory of equipment, forms, and supplies; ensures availability of adequate materials to conduct work activities; initiates requests for new/replacement materials.
 
Communicates with supervisor, employees, other divisions, other departments, Town officials, property owners, developers, contractors, architects, consultants, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Attends meetings and makes presentations as needed.
 
Coordinates pre-construction meetings, schedules and monitors appointment affidavits for special inspectors.
 
Research and verify flood elevation information with survey and flood elevation interpretation and with zone inquiries; verifies, documents,  and provides flood elevation information; forwards as appropriate.
 
Participates in Disaster Planning & Recovery, as necessary. Coordinates  building  applications,  performance  measures,  damage  assessment  records,  Pre  and  post  disaster preparation.
 
ADDITIONAL FUNCTIONS          
 
Performs general/clerical tasks, which may include word processing and spread sheets, copying standard and blueprint documents, sending/receiving faxes, emails and processing incoming/outgoing mail, receiving/signing for incoming deliveries, or delivering documentation to/from other departments.
 
Maintains and updates Building Department web site. Prepares or updates various forms, checklist, reports, correspondence, schedules, logs, inspection sheets, special inspectors lists, project status reports, project history reports, elevation forms, Certificates of Occupancy, Certificates of Completion, flood zone sheets, permit numbers, lists, registration, inspection forms, delinquent notices, receipts, spreadsheets, and research information.
 
Operates/utilizes a variety of equipment or tools associated with work activities, which may include a motor vehicle, computer, printer, scanner, plotter, light meter, copier, calculator, telephone, architectural/engineering scale, drafting instruments, or date stamper.
 
Performs notarization of documents as needed.
 
Provides assistance or backup coverage to other employees or departments as needed.
 
Performs other related duties as required.

Data Utilization:  Requires the ability to review, classify, categorize, prioritize, and/or analyze data.  Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.  

 

Human Interaction:  Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.

 

Equipment, Machinery, Tools, and Materials Utilization:  Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions. 

 

Verbal Aptitude:  Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

 

Mathematical Aptitude:  Requires the ability to perform addition, subtraction, multiplication, and Department; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

 

Functional Reasoning:  Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

 

Situational Reasoning:  Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

 

 

Physical Ability:  Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (12-20 pounds); may occasionally involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds). Tasks may involve extended periods of time at a keyboard or work station.

 

Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals.  Some tasks require the ability to communicate orally.

 

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

 

The Town of Jupiter, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.